AS promised. I can’t tell you how much fun we’ve been having lately. I really can’t.
The Partner has a painful, chronic, and apparently undiagnosable “project”, as we say in Jin Shin Jyutsu, instead of saying problem, or disease. Since we have no health insurance, this most recent episode forced us to go to the County Hospital Emergency Room. With modest hopes of pain, nausea and vomiting, sleeplessness and other issue relief. I used to work in an Emergency Room, and I am not naive about what they are like, and what their purpose is. However, Gentle Readers, I confess I was beyond flabbergasted, beyond stunned, beyond offended and outraged, just….BEYOND THE BEYOND at what I beheld and endured there.
Firstly…well, what is the firstly? I found it quite fascinating that they were quite willing, nay even eager, to give out as much morphine as anyone wanted. Seriously. The Partner is allergic to opiates, however, so for him, out of the question. It’s always fun to tell a doctor you are seriously allergic to something, and have them say, what happens? Well, an allergic reaction, Doctor. Or Nurse. Or Whoever. You know, LIFE THREATENING ANAPHYLACTIC SHOCK? ‘MEMBA THAT FROM MED SCHOOL? Ahem. Excuse me. So then they are not terribly interested in you. Granted they can cross “Just for the drugs” off their list of reasons why you’re there. But then it’s a problem for them. What to give you. So, just as an aside here, I sat there thinking, hmmmm. Morphine. Opiates. Afghanistan is the largest producer of opium in the world right now. Pharmaceutical companies benefiting from the War on Terror? Maybe? Because I was truly astounded at how loaded they got every single person around us. But, onward.
So, there we are, Day One. At the so-called “Triage”, where first you meet a Latino Guy who barks at you to stay behind the line while he asks you questions. But of course he can’t HEAR you from behind the line so you have to step forward and he barks at you and…you get the picture. Then, on to either the guy with two hearing aids or the woman who is cruising the music downloads on the hospital computer to get your temperature and blood pressure taken. Then, after a wait whose length there is no way of knowing, on to the person next to Mr. Hearing Aid or Ms. Music, who is supposed to figure out where you should go. The “Triage Nurse”. After that, again time being the unknowable quantity, you get to go the the REALLY charming administrative people who set you up for the major screwjob billing portion. It’s really fun, because they call your name, see you react and walk toward them, then they say: What’s your name? The first day we were there for over four hours. After which time, because the Partner looked as though he were about to die, I went up and asked where he was on the “list” to get into the actual treatment area. He was number seven. Out of a roomful of people, none of whom were in any acute distress to judge by the potato chip munching, walking around, laughing and general drollery going on. This meant, functionally, that it would be at least another four hours before he even got SEEN. Then another five to seven after that. I took him home where a long, long horrible night passed and then, hooo boy, there we were back at Fun Central at 6:20 a.m., vomiting in front of the Cambodian dentist’s office on the way for extra fun.
Well. Shift change at 7 am so they just couldn’t do anything. Go through the whole “Triage Nurse” thing again although it was all theoretically in the computer. Although perhaps it got mixed up with the downloaded music? I handed the “Triage Nurse” the paperwork from the day before, there was some conversation of the general eff you eff off if you’re in here you’re dog doo variety that transpires in that room from the “Triage” staff, and Then She Said, huffily, Well, I’m sorry you had a bad experience yesterday. You should have stayed. We were busy. The whole tone, the whole everything, the lack of sleep and worry and all of it..well, Gentle Readers, I was polite but I was not Nice. I said, Please. You don’t give a S— about what happened to us. Can you just do your job today? I realize there are ambulances coming in the back but at least put him ahead of the people with the hurt finger today, OK? Perhaps vomiting all over your floor isn’t as important as the undocumented individual’s arm in a sling from the weekend’s revelry but nonethless. So, we sit down. Then, on to administration, where this time? The young woman would only allow the Partner in. Well, he was too sick to talk and could barely articulate his name, which I told her, but she stuck firmly to Trollop Mode. OK. So, I find a seat and within moments she’s calling me in, because, Jeez, he can’t answer the questions. Fine. She asks me some things, I answer, and then she says, in this astonishingly snotty way- I thought for a moment I was back in Junior High- I don’t need you here now. Strangely enough, I said, I DON’T CARE WHAT YOU NEED. YOU HAVE NO IDEA HOW MUCH I DON’T CARE. So, that went well.
Moving along some interminable time later, they actually call The Partner’s name to go into the bowels of the treatment area. Which turns out to be something like Hitler’s Bunker, but who knew? So, fine. He can’t stand by himself, we totter over, and they say to me, Oh, No, YOU can’t come back here. This is the first, and only, emergency room I’ve ever been in where that happens. So they took him. Not surprisingly, some time later an actual ER Nurse comes striding out looking for me. You have some medical documents? he said in a cross between a bark and a psychotic croon. Patient can’t remember blah, and blah, and blah. So, I explained it all to him in proper English for the umptieth time, and asked when I could see The Partner. This is where it went completely sideways. When it’s appropriate! he barked. Achtung baby! I said. I don’t appreciate your tone, especially seeing as how I am an Actual Taxpayer. I need to see him. I need to know what you’re doing to him. This is unacceptable. Go get some coffee, he said, backing off and narrowing his eyes at me. We’ll call you. But of course if I’m where the coffee is, I can’t hear them if they call me. So, after sitting in the room with a locked bathroom,one drunk in a coonskin hat, another- female- with acites wheeling around a stroller in for a “pregnancy checkup”, a woman wearing a tshirt saying “YOU KNOW I’M NO GOOD” who gets wheeled in by paramedics, then moments later jumps up, hitches her britches up (thank GOD) and dances right on outta there, and various and sundry other members of a seething and roiling sea of irretrievable damage, and after practicing letting go and sending a prayer for all to enjoy the root of happiness, even those I currently wish to KILL, I go outside to call my client and explain why I won’t be there today, and my elderly mother who is all alone all week which is not the ideal scenario. Then, I do the mature thing. I burst into tears.
At that point, as fate would have it, the Hospital Chaplain was outside, heard me, and got it handled. She is a wonderful person and they are lucky to have her. She also, apparently, straightened the nurse out because he was eventually very nice. It turned out, of course, to be a good thing, because as I arrived the Doctors didn’t know what meds to give him and were about to do the anaphylactic shock rag again. Also, when someone on the next gurney got up and walked out, I was able to tell them what happened and get them to stop looking in cupboards. Meanwhile, ten hours, multiple gunshot wounds and an expensive scan later, guess what? In essence, they said: Your tests are all normal so there’s something Wrong With You. And sent us home with a prescription for motrin. I am not even kidding. I asked for some Ativan, which helps, and they said, oh, gee, no, that concerns us. It’s addictive you know. Unlike, say, Vicodin. Or Morphine. So we are just where we were, and maybe even worse.
For all of you who question the necessity for health care reform? WAKE UP RIGHT NOW. The cost of the way things are being done now, both in money and in human woe, is insupportable. Nobody is getting what they need unless they have an awful lot of money or an extremely good job. But heck, the morphine is flowing at the bottom.